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What should I do if my dental insurance doesn’t pay for treatment I think should be covered?

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Dr. Sheila Dobee

Family, Cosmetic and Implant Dentist

Date : 08/05/2020

Unfortunately, as your dental care provider, we do not have the power to make your plan pay. Since your insurance coverage is between you, your employer, and the insurance carrier, you could discuss it with your employer’s HR department first and see if they can do anything to help you get it covered. Also speaking to the insurance company yourself as the subscriber can sometimes help. If your insurance still doesn’t pay, you are ultimately responsible for the total cost of treatment.